Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 07:55:49 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi احمد عصمت,
The customer bought a piece 9 months ago from the branch, but the piece had a factory error and tried to communicate with the customer service by e-mail, but no one answered it
And he traveled to Egypt and tried to communicate with the customer service by phone and it was ringing, but what anyone answered, and now he returned Saudi Arabia, and when he tried to return it through the branch, but the branch refused to return and requested the invoice to be presented to the concerned team because it has a period He asked for the invoice to show it to the concerned team, but the customer forgot the bill in Egypt, but said that he raised it via e-mail. Please contact the customer to solve a problem as soon as possible.
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​note : The customer is unhappy with the service and wants a solution

Client's name: Ahmed Esmat Abdel Hamid Eman
Phone number: 0532053202
Branch Name: Centrepoint - Aziz Mall - Jeddah
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best regards,
On Tue, 21 Apr, 2020 at 11:54 PM , احمد عصمت  wrote:
تم شراء بنطلون حريمي من فرع عزيز مول و ظهر به قطع من داخل الرجل اليمنى ... مع فاتورة الشراء اين يمكن إرجاعه بسبب هذا العيب https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2130758