Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 11:31:12 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good afternoon           03:18 PM, 22nd Feb                     User                    I placed this order on the 11th of feb and I did not get the code until now to collect it from the collection point           03:19 PM, 22nd Feb                     User                    9634767618           03:20 PM, 22nd Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:23 PM, 22nd Feb                   محمد                   Please hold for a moment while I gather those details for you.           03:23 PM, 22nd Feb                   محمد                   We apologize for that delay we will check with concern team to ship your order asap           03:25 PM, 22nd Feb                   محمد                   kindly  confirm is this  your mobile  number 561169330?           03:26 PM, 22nd Feb                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           03:30 PM, 22nd Feb                   محمد                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:31 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2139428