Subject: Ticket Assigned - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 14:50:16 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I made an order           06:39 PM, 19th Feb                     User                    but it got declined twice but the third time worked           06:39 PM, 19th Feb                     User                    but now got a message for 2 confirmations           06:39 PM, 19th Feb                     User                             06:40 PM, 19th Feb                     User                    Your payment for order 8236684115 is being processed, and it may take up to an hour. We’ll notify you when your order is confirmed.           06:40 PM, 19th Feb                     User                    I want to cancel the other order and just have 1 order           06:41 PM, 19th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           06:42 PM, 19th Feb                     User                    Hi           06:43 PM, 19th Feb                     User                    Thank you           06:43 PM, 19th Feb                   محمد                   Please hold for a moment while I gather those details for you.           06:43 PM, 19th Feb                     User                    Ok           06:43 PM, 19th Feb                   محمد                   kindly  note your order  8236684115 did't pass through and system tried by itself again and order 8236684350  has been placed successfully           06:46 PM, 19th Feb                   محمد                   Is there anything else I can help you with?           06:46 PM, 19th Feb                     User                    So it’s cancelled yes?           06:47 PM, 19th Feb                     User                    Just 1 order went through           06:47 PM, 19th Feb                     User                    not 2           06:47 PM, 19th Feb                   محمد                   You  have only one order 8236684350 placed           06:48 PM, 19th Feb                   محمد                   Is there anything else I can help you with?           06:48 PM, 19th Feb                     User                    Ok thank u           06:49 PM, 19th Feb                     User                    no thanks           06:49 PM, 19th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2125904