Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 11:15:24 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:46 PM, 16th Feb                     User                    i got a one small miss call from your delivery boy. And i recall him at same time. But he not attend the call and got a message from max for unable to delivery today           02:48 PM, 16th Feb                     User                    I tried to call him somany time, he rejected the call           02:49 PM, 16th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:53 PM, 16th Feb                   محمد                   Can you please share your order number ?           02:57 PM, 16th Feb                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           03:01 PM, 16th Feb                     User                    9635109091           03:03 PM, 16th Feb                     User                    my order number           03:03 PM, 16th Feb                     User                    Order no : 9635109091           03:04 PM, 16th Feb                     User                    i got call from +971 55 410 9625 this number.           03:04 PM, 16th Feb                   محمد                   Please hold for a moment while I gather those details for you.           03:07 PM, 16th Feb                     User                    He did just a little missed call. And  i same time call back somany times. Same time got a message from max dont possible to cantact me..           03:10 PM, 16th Feb                   محمد                   The courier guy will contact   you again within  24 hours for delivery  you can track your order from here https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP021321000477           03:10 PM, 16th Feb                   محمد                   Is there anything else I can help you with?           03:10 PM, 16th Feb                     User                    Why he didnt attend??? Or call me           03:11 PM, 16th Feb                     User                    I have an complaint against the delivery boy           03:12 PM, 16th Feb                     User                    he didn’t call me. He just a little miss call, same time i call back           03:12 PM, 16th Feb                   محمد                   we will check with concern team  to deliver your order asap           03:13 PM, 16th Feb                   محمد                   Is there anything else I can help you with?           03:13 PM, 16th Feb                     User                    I have an proof. I taken screenshot of call history. Can i send that screenshot           03:14 PM, 16th Feb                   محمد                   No need for that we will do the needful           03:15 PM, 16th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110113