Subject: Ticket Assigned - Conversation with Bubbling Car
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 09:45:20 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Car Bubbling Car                    Hello           01:33 PM, 15th Feb                   Bot                   أهلا مرة أخرى!           01:33 PM, 15th Feb                     Bubbling Car                    I placed an order yesterday and 1 item from my order was cancelled my max           01:34 PM, 15th Feb                     Bubbling Car                    May i know the reason           01:34 PM, 15th Feb                     Bubbling Car                    Order number : 9635487407           01:35 PM, 15th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:36 PM, 15th Feb                   محمد                   Please hold for a moment while I gather those details for you.           01:40 PM, 15th Feb                   محمد                   We apologise for the inconvenience caused to you.  This is clearly not the experience we want our customers to have when they shop with us.   Please consider this a rare exception. Whenever a customer places an order, it goes through the quality check process. the item cancelled due quality issue and refund has been processed for the same           01:44 PM, 15th Feb                   محمد                   Is there anything else I can help you with?           01:44 PM, 15th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:45 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103807