Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 09:21:46 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:05 PM, 15th Feb                     User                    Hi           01:05 PM, 15th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:10 PM, 15th Feb                     User                    thanks in advance           01:10 PM, 15th Feb                     User                    kindly advice the status of 6272820288           01:10 PM, 15th Feb                     User                    is at arrived at store or not           01:10 PM, 15th Feb                     User                    and where is it right now :)           01:10 PM, 15th Feb                   محمد                   Please hold for a moment while I gather those details for you.           01:11 PM, 15th Feb                   محمد                   Kindly  confirm is the amount  250.20 deducted from your card           01:12 PM, 15th Feb                     User                    i received a SMS           01:13 PM, 15th Feb                     User                    wait i will share it with you           01:13 PM, 15th Feb                     User                             01:16 PM, 15th Feb                     User                    i send it to you as pic           01:16 PM, 15th Feb                     User                    any proplem ??           01:17 PM, 15th Feb                   محمد                   We will escalate your issue to the concern team  to ship your order to store asap           01:17 PM, 15th Feb                   محمد                   Is there anything else I can help you with?           01:17 PM, 15th Feb                     User                    problems?           01:17 PM, 15th Feb                     User                    isn't shipped yet           01:17 PM, 15th Feb                     User                    ??           01:17 PM, 15th Feb                     User                    considering that i checked the order by phone with center point after order confirmation           01:18 PM, 15th Feb                   محمد                   Don't  worry  your order will  be shipped soon           01:19 PM, 15th Feb                   محمد                   No  problem           01:19 PM, 15th Feb                   محمد                   Is there anything else I can help you with?           01:19 PM, 15th Feb                     User                    can you give me an expected date ?           01:19 PM, 15th Feb                   محمد                   Within  2-3 days and we will check with concern team           01:20 PM, 15th Feb                   محمد                   do to the needful asap           01:20 PM, 15th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:20 PM, 15th Feb                     User                    2-3 days to check           01:21 PM, 15th Feb                     User                    or to ship           01:21 PM, 15th Feb                     User                    ?           01:21 PM, 15th Feb                   محمد                   To ship  your  order           01:21 PM, 15th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:21 PM, 15th Feb                     User                    ok thanks           01:21 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2103678