Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 14:43:08 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi good afternoon, i would just like to clarify since i received a notification For payment order 9634867149.. Since i did not click the complete order yet           06:34 PM, 11th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           06:35 PM, 11th Feb                     User                    Hi           06:35 PM, 11th Feb                   محمد                   Please hold for a moment while I gather those details for you.           06:35 PM, 11th Feb                     User                    Okay, thank u           06:36 PM, 11th Feb                   محمد                   We sorry for that  , We'd like to confirm you that order 9634867149 has not been placed successfully as the payment from your credit card used has been unsuccessful.           06:37 PM, 11th Feb                   محمد                   Is there anything else I can help you with?           06:37 PM, 11th Feb                     User                    Okay, thank you. So for the option "pay later", i should fill up the details for credit card to process the order?           06:39 PM, 11th Feb                     User                    Is debit card can be use for the option "pay later"?           06:40 PM, 11th Feb                   محمد                   Yes ,the tappy  session only initiated not authorized  kindly fill details  to place the order           06:41 PM, 11th Feb                   محمد                   Is there anything else I can help you with?           06:41 PM, 11th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:42 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087881