Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 11:25:41 +0000 (UTC)

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           03:15 PM, 11th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:16 PM, 11th Feb                     User                    hala Mohammad           03:17 PM, 11th Feb                     User                    I'm trying to purchase some toys           03:17 PM, 11th Feb                     User                    and i tried different cards           03:17 PM, 11th Feb                     User                    but i'm facing the same error           03:17 PM, 11th Feb                     User                    Sorry, something's gone wrong  Please try again or use a different payment method.           03:17 PM, 11th Feb                   محمد                   Can you please share your  registered email address.           03:18 PM, 11th Feb                     User                    [email-masked]           03:18 PM, 11th Feb                   محمد                   Please hold for a moment while I gather those details for you.           03:18 PM, 11th Feb                     User                    ok           03:18 PM, 11th Feb                   محمد                   Sorry ,we couldn't find any information registered by this email id           03:19 PM, 11th Feb                     User                    sorry ?           03:19 PM, 11th Feb                     User                    [email-masked]           03:20 PM, 11th Feb                   محمد                   We apologise for the inconvenience caused to you.  This is clearly not the experience we want our customers to have when they shop with us.   kindly try to order using browser or  COD           03:23 PM, 11th Feb                   محمد                   Is there anything else I can help you with?           03:23 PM, 11th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:25 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086653