Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 14:50:23 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    As salam o alikum           06:32 PM, 10th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           06:32 PM, 10th Feb                     User                    Email incorrect in my accounts           06:34 PM, 10th Feb                     User                    How to process refund?           06:34 PM, 10th Feb                   محمد                   kindly share  your email id ?           06:34 PM, 10th Feb                     User                    [email-masked]           06:35 PM, 10th Feb                     User                    This is correct           06:35 PM, 10th Feb                   محمد                   Sorry for that ,We couldn't find any  information  registered  by  this email           06:37 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           06:37 PM, 10th Feb                     User                    [email-masked]           06:37 PM, 10th Feb                     User                    This is in my account           06:38 PM, 10th Feb                     User                    But its wrong and i have no access to it           06:38 PM, 10th Feb                     User                    I have requested for refund items           06:39 PM, 10th Feb                   محمد                   Kindly check your email id [email-masked]  we sent  link  to reset password           06:41 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           06:41 PM, 10th Feb                     User                    I have no access to my yahoo mail           06:41 PM, 10th Feb                     User                    Your refund for order 6269744459 is on its way . Please check your email for more details.           06:42 PM, 10th Feb                     User                    ??           06:45 PM, 10th Feb                   محمد                   The refund has been  processed to your app   amount  is  39           06:49 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           06:49 PM, 10th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:50 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083033