Subject: Ticket Assigned - Conversation with Bubbling Truck
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 12:15:00 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Truck Bubbling Truck                    Hi           04:10 PM, 10th Feb                     Bubbling Truck                    I want to replace some items           04:11 PM, 10th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:13 PM, 10th Feb                   محمد                   In the meantime, an exchange is not available at https://www.centrepointstores.com . You can return online purchases through the below three channels:   \ · You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. · You can now drop off your return to any (brand) store across the kw .   Here’s what you need to do.   · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (brand) store in the kw . · Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           04:14 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           04:14 PM, 10th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:14 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2082079