Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 12:14:29 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi last time I ordered LoL doll it is groovy babe and I want to purchase lol doll dazzle how can indicate into my order they are 3 dolls in one chart           03:48 PM, 10th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:49 PM, 10th Feb                     User                    Hi you have 3 doll in one chart           03:52 PM, 10th Feb                     User                    I cannot choose what i want can you please help me           03:53 PM, 10th Feb                     User                    3 dolls           03:53 PM, 10th Feb                     User                    Lol dolls there is groovy babe, dazzle and the other one in one chart           03:53 PM, 10th Feb                   محمد                   Can you please share registered email address  and  the link  of  item that you want           03:56 PM, 10th Feb                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           03:58 PM, 10th Feb                     User                    https://www.centrepointstores.com/bh/en/p/162760274           03:59 PM, 10th Feb                     User                             04:03 PM, 10th Feb                   محمد                   Thank you for sharing the link.           04:03 PM, 10th Feb                   محمد                   As I can check in this item a random doll is sent to you whenever you place an order, there is no option to select a particular doll provided by the manufacturer at this time as it is sent to you directly           04:03 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           04:03 PM, 10th Feb                     User                    So we don't have option if I have groovy babe and I order again for dazzle I cannot choose?           04:06 PM, 10th Feb                     User                    Sad what if I get the same toy           04:06 PM, 10th Feb                     User                    Hope you can separate the dolls like the other dolls per code so we can choose what we want           04:07 PM, 10th Feb                   محمد                   Sorry  for that  bu  it send randomly           04:10 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           04:10 PM, 10th Feb                     User                    Thanks for your immediate response, thats all keep safe           04:12 PM, 10th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:14 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2082077