Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 11:34:48 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Yes we need help on ordering an item           03:16 PM, 10th Feb                     User                    It always says not available in selected area when proceeding to payment           03:17 PM, 10th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:17 PM, 10th Feb                     User                    Even though item availability is ok           03:18 PM, 10th Feb                     User                    We are located in khobar           03:18 PM, 10th Feb                     User                    Hi tawfik           03:18 PM, 10th Feb                     User                    There seems to be an issue on ordering an item from your website           03:19 PM, 10th Feb                     User                    I had ordered before an item and there was no issue but now ordering an item it always say not available in area!           03:20 PM, 10th Feb                   محمد                   Can you please share your  registered email address?           03:21 PM, 10th Feb                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           03:24 PM, 10th Feb                     User                    Yes           03:25 PM, 10th Feb                     User                    [email-masked]           03:25 PM, 10th Feb                     User                    What else you need           03:26 PM, 10th Feb                   محمد                   Rolando Dignadice +966542840184 6818 qatif st. [email-masked] Saudi Arabia (SA) 04-2-60 Al Khubar Al Janubiyah Khobar           03:27 PM, 10th Feb                     User                    Yes           03:28 PM, 10th Feb                     User                    Can you help           03:29 PM, 10th Feb                   محمد                   Sorry for that , we will check with concern team  and inform you by email           03:31 PM, 10th Feb                   محمد                   Is there anything else I can help you with?           03:31 PM, 10th Feb                     User                    Can that item be alao possible for pickup?           03:31 PM, 10th Feb                     User                    Seems the option for collect in store is not working.           03:32 PM, 10th Feb                   محمد                   we  will  check and inform  you           03:34 PM, 10th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:34 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081814