Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 12:07:26 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Kindly due to the cancellation of my order there was 18 dhs from shukran points , didn’t refund           04:01 PM, 08th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:02 PM, 08th Feb                   محمد                   Can you please share your order number ?           04:04 PM, 08th Feb                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           04:07 PM, 08th Feb                   محمد                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:07 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072414