Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 12:34:12 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Request for return status           04:21 PM, 07th Feb                     User                    Order# 9628882070. Return request date: JANUARY 17           04:22 PM, 07th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:23 PM, 07th Feb                   محمد                   Please hold for a moment while I gather those details for you.           04:23 PM, 07th Feb                     User                    Waiting           04:25 PM, 07th Feb                   محمد                   We apologize for that  delay we will  create new return request           04:28 PM, 07th Feb                   محمد                   Is there anything else I can help you with?           04:28 PM, 07th Feb                     User                    When will the items be collected?           04:29 PM, 07th Feb                     User                    I have been waiting long enough           04:29 PM, 07th Feb                     User                    For this return request           04:29 PM, 07th Feb                   محمد                   WIthin  2-5 business days  and the courier guy will contact  you on 526394475           04:30 PM, 07th Feb                   محمد                   Is there anything else I can help you with?           04:30 PM, 07th Feb                     User                    Its alwaya the same reply i am getting when i make follow up. Hopefully this time it is real           04:31 PM, 07th Feb                   محمد                   We apologize for that  delay ,we will do the needful soon           04:32 PM, 07th Feb                   محمد                   Is there anything else I can help you with?           04:32 PM, 07th Feb                     User                    No           04:33 PM, 07th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:34 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067875