Subject: Ticket Assigned - Conversation with Orange Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 11:21:29 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Wayfarer Orange Wayfarer                    Hi           03:14 PM, 07th Feb                   محمد                   Hi Orange Wayfarer , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:15 PM, 07th Feb                     Orange Wayfarer                    I ordered this shoes           03:15 PM, 07th Feb                     Orange Wayfarer                    And they send me these shoes           03:15 PM, 07th Feb                     Orange Wayfarer                    So I returned the shoe           03:15 PM, 07th Feb                     Orange Wayfarer                    And ordered this shoe again           03:17 PM, 07th Feb                   محمد                   Please hold for a moment while I gather those details for you.           03:17 PM, 07th Feb                     Orange Wayfarer                    And they send me this wrong shoe again           03:17 PM, 07th Feb                     Orange Wayfarer                    What is this ??           03:17 PM, 07th Feb                   محمد                   We apologise for the inconvenience caused to you.  This is clearly not the experience we want our customers to have when they shop with us.   we will  make return request  for the wrong item           03:19 PM, 07th Feb                   محمد                   Is there anything else I can help you with?           03:19 PM, 07th Feb                     Orange Wayfarer                    Thank you           03:19 PM, 07th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:21 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067480