Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 09:35:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:27 PM, 04th Feb                   Bot                   Hi again!           01:27 PM, 04th Feb                     User                    I am Mubeen Aftab           01:28 PM, 04th Feb                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:28 PM, 04th Feb                     User                    Hello           01:28 PM, 04th Feb                     User                    I have returned my item           01:28 PM, 04th Feb                     User                    It was destroyed           01:29 PM, 04th Feb                     User                    Actually when I received it I checked           01:29 PM, 04th Feb                     User                    So I want the same order again           01:29 PM, 04th Feb                   محمد                   Can you please share your order number ?           01:29 PM, 04th Feb                     User                    With the same credit and I am not willing to pay any type of more charges           01:30 PM, 04th Feb                     User                    Yea wait           01:30 PM, 04th Feb                     User                    9632508357           01:31 PM, 04th Feb                   محمد                   Please hold for a moment while I gather those details for you.           01:32 PM, 04th Feb                     User                    ???           01:32 PM, 04th Feb                   محمد                   Kindly note  the item has  been collected and  refund will be processed within  5 business days start from day of collecting the item           01:34 PM, 04th Feb                   محمد                   Is there anything else I can help you with?           01:34 PM, 04th Feb                   محمد                   and  the refunded amount will  be  189 and delivery charge not calculated           01:35 PM, 04th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:35 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2055796