Subject: Ticket Assigned - Conversation with Sailing Basketball
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 07:23:42 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Basketball Sailing Basketball                    I bought furniture and not delivered yet           11:13 AM, 04th Feb                     Sailing Basketball                    I want to cancel and refund           11:13 AM, 04th Feb                   محمد                   Hi User , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:14 AM, 04th Feb                   محمد                   Can you please share your order number ?           11:14 AM, 04th Feb                     Sailing Basketball                    bought at sama branch           11:15 AM, 04th Feb                     Sailing Basketball                    Do I have to go?           11:15 AM, 04th Feb                   محمد                   Sorry  for that  ,for offline orders visit  the store they will  help you in the best way           11:16 AM, 04th Feb                   محمد                   Is there anything else I can help you with?           11:16 AM, 04th Feb                     Sailing Basketball                    can I go other branch?           11:17 AM, 04th Feb                   محمد                   Yes           11:17 AM, 04th Feb                   محمد                   Is there anything else I can help you with?           11:18 AM, 04th Feb                     Sailing Basketball                    So I can go to another branch (where I didn't make the order) and still get a refund?           11:18 AM, 04th Feb                   محمد                   kindly share the order number so  we can assist  you  ?           11:18 AM, 04th Feb                     Sailing Basketball                    ?           11:19 AM, 04th Feb                   محمد                   can you elaborate your inquiry ?           11:21 AM, 04th Feb                     Sailing Basketball                    I can go to another branch (not the branch I ordered from) and still get a refund?           11:22 AM, 04th Feb                   محمد                   Sorry you can return it only to the store you purchased from           11:23 AM, 04th Feb                   محمد                   Is there anything else I can help you with?           11:23 AM, 04th Feb                     Sailing Basketball                    OK thanks           11:23 AM, 04th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:23 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2055157