Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 06:18:52 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I went into a centrepoint store in Muscat, they took my number and said I have an account but I can’t seem to access it online           10:12 AM, 04th Feb                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:14 AM, 04th Feb                     User                    Hi, so will you be able to help me access my account or check if it even exists           10:14 AM, 04th Feb                   محمد                   We are sorry to inform you that online services are not available at the moment in Omna           10:15 AM, 04th Feb                   محمد                   Oman *           10:15 AM, 04th Feb                     User                    ok that’s fine, but can you check if I have an account because they took my number and said I can collect points           10:15 AM, 04th Feb                   محمد                   kindly share your registered email id           10:16 AM, 04th Feb                     User                    they didn’t take my email address - just my phone number           10:16 AM, 04th Feb                     User                    [email-masked]           10:16 AM, 04th Feb                     User                    95715043           10:16 AM, 04th Feb                   محمد                   Sorry  we couldn't find any information by this email id [email-masked]  and we don't have access  ,kindly  notte here only for uae,ksa,kuwait           10:17 AM, 04th Feb                   محمد                   Is there anything else I can help you with?           10:17 AM, 04th Feb                     User                    Ok that’s fine - no problem. Enjoy the rest of your day           10:18 AM, 04th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:18 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054916