Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 05:56:19 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to update my returned items           09:47 AM, 04th Feb                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:49 AM, 04th Feb                   محمد                   Can you please share your order number ?           09:49 AM, 04th Feb                     User                    6257202296 and 6261474015           09:50 AM, 04th Feb                   محمد                   Please hold for a moment while I gather those details for you.           09:51 AM, 04th Feb                     User                    Ok thank you           09:51 AM, 04th Feb                   محمد                   You  mean this order 6261474015           09:53 AM, 04th Feb                   محمد                   We  apologize for that delay we will escalate your issue to the concern team to process the refund asap           09:54 AM, 04th Feb                   محمد                   Is there anything else I can help you with?           09:54 AM, 04th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:56 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054839