Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 13:08:54 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           04:58 PM, 31st Jan                   Bot                   Hi again!           04:58 PM, 31st Jan                     User                    hi           04:58 PM, 31st Jan                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:02 PM, 31st Jan                     User                    hi           05:02 PM, 31st Jan                     User                    i make order online           05:03 PM, 31st Jan                     User                    oder number 7431935938           05:03 PM, 31st Jan                     User                    but i not recive my shukra point           05:03 PM, 31st Jan                     User                    and why its only 4 shukra           05:03 PM, 31st Jan                   محمد                   Please hold for a moment while I gather those details for you.           05:04 PM, 31st Jan                     User                    i collect today from branch           05:04 PM, 31st Jan                   محمد                   Kindly  note shukran point added automatically after order delivered within 14 business  days start from that days the has been collected           05:05 PM, 31st Jan                   محمد                   Is there anything else I can help you with?           05:05 PM, 31st Jan                     User                    but why           05:05 PM, 31st Jan                     User                    only 4 point shukra           05:05 PM, 31st Jan                     User                    u can check please           05:06 PM, 31st Jan                   محمد                   As we can see your shukrans points is  30.0 and 	12.0  is pending it will be added after 14 business days           05:07 PM, 31st Jan                     User                    this order is 3.9 bd           05:07 PM, 31st Jan                     User                    i read its only 4 point shukra           05:07 PM, 31st Jan                     User                    ok           05:08 PM, 31st Jan                   محمد                   Yes it's  4 ( BHD0.02 )           05:08 PM, 31st Jan                   محمد                   it will be added after 14 days           05:08 PM, 31st Jan                     User                    ok thanks           05:08 PM, 31st Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:08 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2040521