Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 12:32:12 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:20 PM, 31st Jan                   Bot                   Hi again!           04:20 PM, 31st Jan                     User                    My mug came broken           04:20 PM, 31st Jan                     User                    without the handle even           04:20 PM, 31st Jan                     User                    I can’t send you a photo it keep logging me out           04:21 PM, 31st Jan                     User                    ooh I found the Handel at the end of the bag just now           04:22 PM, 31st Jan                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:23 PM, 31st Jan                   محمد                   Can you please share your order number  and photo for the  broken item  ?           04:25 PM, 31st Jan                     User                    It’s not letting me send a photo order number LM4531958706           04:26 PM, 31st Jan                   محمد                   Is  this  item  Printed Mug with Curved Handle           04:27 PM, 31st Jan                     User                    Yes it said dream big           04:28 PM, 31st Jan                   محمد                   We provide you voucher as compensation   voucher code  is 45319587069585333318  you can use it  from  promo code  in  payment section           04:30 PM, 31st Jan                   محمد                   Is there anything else I can help you with?           04:30 PM, 31st Jan                     User                    Thank you that’s it           04:31 PM, 31st Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:32 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2040344