Subject: Ticket Assigned - Conversation with Pedalling Fire
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 10:19:47 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Fire Pedalling Fire                    Salaam           01:58 PM, 31st Jan                     Pedalling Fire                    Hello i can't pickup delivery today           01:58 PM, 31st Jan                     Pedalling Fire                    Send me after  2 days           01:58 PM, 31st Jan                   محمد                   Hi Pedalling Fire , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:00 PM, 31st Jan                     Pedalling Fire                    Tell them to deliver after one week or at least 2 days           02:00 PM, 31st Jan                   محمد                   Can you please share your order number ?           02:01 PM, 31st Jan                   محمد                   Hi, I'm not getting a response from you. Are we still connected?           02:04 PM, 31st Jan                     Pedalling Fire                    Ok wait           02:05 PM, 31st Jan                     Pedalling Fire                    6268665620           02:05 PM, 31st Jan                     Pedalling Fire                    Tell them send after one week           02:05 PM, 31st Jan                     Pedalling Fire                    I am not here           02:06 PM, 31st Jan                     Pedalling Fire                    Are you there sir           02:06 PM, 31st Jan                   محمد                   Please hold for a moment while I gather those details for you.           02:07 PM, 31st Jan                     Pedalling Fire                    Ok           02:08 PM, 31st Jan                   محمد                   KIndly note home delivery order take 3-5 business to be deliver and scheduling  done by courier guy so when the delivery man contact  you you can select  the prefer time ,Your order  FC0131210001443  on the way to you           02:10 PM, 31st Jan                   محمد                   Is there anything else I can help you with?           02:10 PM, 31st Jan                     Pedalling Fire                    I have to tell him to come later           02:10 PM, 31st Jan                   محمد                   If you have done agreement with courier assured  the delivery will  be done           02:12 PM, 31st Jan                   محمد                   Is there anything else I can help you with?           02:12 PM, 31st Jan                     Pedalling Fire                    6268562333           02:15 PM, 31st Jan                     Pedalling Fire                    What about this           02:15 PM, 31st Jan                     Pedalling Fire                    I already paid           02:15 PM, 31st Jan                   محمد                   Please hold for a moment while I gather those details for you.           02:15 PM, 31st Jan                   محمد                   As per the status, the order is being  ready to b shipped to the  store ad will  be ready for collection and will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           02:16 PM, 31st Jan                   محمد                   Is there anything else I can help you with?           02:16 PM, 31st Jan                     Pedalling Fire                    Ok i will pickup tomorrow           02:17 PM, 31st Jan                   محمد                   The minimum time frame for the click and collect order is 2-5 business days.           02:18 PM, 31st Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:18 PM, 31st Jan                     Pedalling Fire                    Thank you           02:18 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2039568