Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 11:37:44 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:27 PM, 29th Jan                   Bot                   Hi again!           03:27 PM, 29th Jan                     User                    9631647226 this is my order id           03:27 PM, 29th Jan                     User                    When do i get the delivery           03:27 PM, 29th Jan                     User                    I got the msg since morning           03:27 PM, 29th Jan                     User                    And i cannot go out as the delivery guy can come anytime           03:28 PM, 29th Jan                     User                    And till now he didnt called me           03:28 PM, 29th Jan                     User                    Hello anyone there           03:28 PM, 29th Jan                   محمد                   Hi  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:28 PM, 29th Jan                     User                    I asked above           03:29 PM, 29th Jan                   محمد                   Please hold for a moment while I gather those details for you.           03:29 PM, 29th Jan                     User                    ???????           03:29 PM, 29th Jan                     User                    Oj           03:29 PM, 29th Jan                   محمد                   Please note that home delivery requests need 2-5 Business days  and your  order on the way to you  the courier guy  will contact you  on 529935722 soon           03:31 PM, 29th Jan                   محمد                   Is there anything else I can help you with?           03:31 PM, 29th Jan                     User                    Dear i got the msg in the mornung           03:31 PM, 29th Jan                     User                    That today ill get the delivery           03:31 PM, 29th Jan                     User                    So on what basis u r saying 2 5 days           03:31 PM, 29th Jan                     User                    Items from Order 9631647226 AWB FC012921000061 are out for delivery today, please be available to receive it.           03:32 PM, 29th Jan                     User                    Atleast chevk the system before responding           03:33 PM, 29th Jan                   محمد                   Kindly note  if  you didn't receive your order on the time frame inform us we will  do the needful           03:33 PM, 29th Jan                   محمد                   Is there anything else I can help you with?           03:35 PM, 29th Jan                     User                    Yes you can try to work a little more on your customer service skills           03:35 PM, 29th Jan                     User                    This is what u can do           03:35 PM, 29th Jan                   محمد                   We will  do  the needful           03:37 PM, 29th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2033211