Subject: Ticket Assigned - Conversation with ifeanyi okonkwo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 07:44:55 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ifeanyi okonkwo ifeanyi okonkwo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ifeanyi okonkwo Bot:  Hi Ifeanyi Okonkwo ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6267156559 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597950992            11:37 AM, 28th Jan                   محمد                   Hi ifeanyi okonkwo , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:42 AM, 28th Jan                     ifeanyi okonkwo                    Okay Tawfik, i want to know the status of my order its been 4days  now           11:43 AM, 28th Jan                   محمد                   As  we can see your order 6267156559  is  ready for collection  kindly bring your id           11:43 AM, 28th Jan                   محمد                   Is there anything else I can help you with?           11:43 AM, 28th Jan                     ifeanyi okonkwo                    Okay, thanks, i just got the message now           11:44 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:44 AM, 28th Jan                     ifeanyi okonkwo                    You too.thanks           11:44 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2029096