Subject: Ticket Assigned - Conversation with zainab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 07:37:10 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zainab zainab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zainab Bot:  Hi Zainab ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9631166996 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528877220            11:24 AM, 28th Jan                     zainab                    Ok           11:26 AM, 28th Jan                   محمد                   Hi zainab , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:29 AM, 28th Jan                   محمد                   Please note that home delivery requests need 2-3 Business days on   from the date of order creation.           11:33 AM, 28th Jan                   محمد                   and  your order on the way to you           11:33 AM, 28th Jan                   محمد                   Is there anything else I can help you with?           11:33 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:36 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2029069