Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 07:28:46 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8231594381 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096551455211            11:20 AM, 28th Jan                   محمد                   Hi hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:22 AM, 28th Jan                     hi                    i placed an order           11:22 AM, 28th Jan                     hi                    received payment confirmation order confirmation           11:22 AM, 28th Jan                     hi                    and now another message saying order was not processed           11:23 AM, 28th Jan                     hi                    why is that           11:23 AM, 28th Jan                     hi                    8231594381           11:23 AM, 28th Jan                   محمد                   Please hold for a moment while I gather those details for you.           11:23 AM, 28th Jan                     hi                    thats the order number           11:23 AM, 28th Jan                   محمد                   Kindly  note   order 8231594381  didn't pass through and  order 8231594416  has been placed successfully           11:27 AM, 28th Jan                   محمد                   Is there anything else I can help you with?           11:27 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:28 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2029021