Subject: Ticket Assigned - Conversation with jasneet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 07:11:42 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jasneet jasneet                    Bot:  Hi again! Bot:  Please enter your name Customer:  jasneet Bot:  Hi Jasneet ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630474419 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:05 AM, 28th Jan                   محمد                   Hi jasneet , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:06 AM, 28th Jan                     jasneet                    Hi again tawfiq           11:06 AM, 28th Jan                     jasneet                    I have placed a return request but i want to cancel it           11:07 AM, 28th Jan                     jasneet                    I want to go to the store and return it           11:07 AM, 28th Jan                     jasneet                    If i go to the store and return will i be able to purchase at the store of the same amount or i cannot do that immediately and i ll have to waitbforbthe refund?           11:08 AM, 28th Jan                   محمد                   Please hold for a moment while I gather those details for you.           11:09 AM, 28th Jan                     jasneet                    K           11:09 AM, 28th Jan                   محمد                   Return  request  only has  been deleted  you can return to store directly now           11:10 AM, 28th Jan                     jasneet                    Ok           11:10 AM, 28th Jan                   محمد                   within   hours will  provide you invoice [email-masked]           11:10 AM, 28th Jan                     jasneet                    Ok           11:11 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:11 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028956