Subject: Ticket Assigned - Conversation with good morning
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 06:49:57 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good morning good morning                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good morning Bot:  Hi Good Morning ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505631566            10:35 AM, 28th Jan                   محمد                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:35 AM, 28th Jan                     good morning                    Good morning           10:36 AM, 28th Jan                     good morning                    I have an enquiry           10:36 AM, 28th Jan                     good morning                             10:36 AM, 28th Jan                     good morning                    I have ordered and received this one           10:37 AM, 28th Jan                     good morning                    The problem is           10:37 AM, 28th Jan                     good morning                    I didn't received the withe shirt           10:38 AM, 28th Jan                   محمد                   Can you please share your order number ?           10:38 AM, 28th Jan                     good morning                    And i received 2 pieces form the striped top           10:38 AM, 28th Jan                     good morning                    From*           10:38 AM, 28th Jan                     good morning                    Just a moment please           10:38 AM, 28th Jan                     good morning                    شكراً لاستلام طلبك رقم 9630413412 من المتجر.  استمتع بمشترياتك           10:39 AM, 28th Jan                     good morning                    Could you check the above number please           10:40 AM, 28th Jan                   محمد                   Please hold for a moment while I gather those details for you.           10:40 AM, 28th Jan                     good morning                    Ok           10:40 AM, 28th Jan                   محمد                   kindly  check the order number again the there is  no  item as mentioned  in  picture ?           10:43 AM, 28th Jan                     good morning                    شكراً لاستلام طلبك رقم 9630420009 من المتجر.  استمتع بمشترياتك           10:43 AM, 28th Jan                     good morning                    Sorry for that           10:43 AM, 28th Jan                     good morning                    Could you check the other number           10:44 AM, 28th Jan                   محمد                   We apologise for the inconvenience caused to you.   there  is return request for  th item kindly fill the details  to collect  the item asap           10:45 AM, 28th Jan                     good morning                    Could you check if the white shirt S size is available please           10:46 AM, 28th Jan                   محمد                   There is  message  in  your email inbox  [email-masked]           10:46 AM, 28th Jan                     good morning                    I will return the doublicate item           10:47 AM, 28th Jan                     good morning                    But i need the whith shirt           10:47 AM, 28th Jan                     good morning                    To complete the set please           10:47 AM, 28th Jan                     good morning                    I don't want to return the set if the whith shirt is available and could be received           10:48 AM, 28th Jan                   محمد                   could  you  check your email  now           10:48 AM, 28th Jan                   محمد                   Sorry for that if you receive  incomplete  item  only return and  get  refund           10:48 AM, 28th Jan                   محمد                   Is there anything else I can help you with?           10:48 AM, 28th Jan                   محمد                   كان من دواعي سروري مساعدتكم.            10:49 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:49 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028879