Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 05:32:46 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4531389105 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97477370198            09:28 AM, 28th Jan                   محمد                   Hi , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:28 AM, 28th Jan                     hi                    Pls note that if you are delivering the order today...then send it to thumama address           09:29 AM, 28th Jan                   محمد                   this  order number 4531389105?           09:29 AM, 28th Jan                     hi                    If saturday then send the order to ezdan address as i am shifting my residende           09:29 AM, 28th Jan                   محمد                   Please hold for a moment while I gather those details for you.           09:29 AM, 28th Jan                     hi                    Yes same order number           09:29 AM, 28th Jan                   محمد                   As  we can see  the courier guy on the way to deliver your order when he call you  provide him the address  for delivery he will do  the needful .           09:31 AM, 28th Jan                   محمد                   Is there anything else I can help you with?           09:31 AM, 28th Jan                     hi                    I expected the order to reach on Saturday..and Saturday i was to move to ezdan           09:32 AM, 28th Jan                   محمد                   it will be delivered today           09:32 AM, 28th Jan                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:32 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028676