Subject: Ticket Assigned - Conversation with lasanthi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 06:23:34 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lasanthi lasanthi                    Bot:  Hi again! Bot:  Please enter your name Customer:  lasanthi Bot:  Hi Lasanthi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4528982794 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:00 AM, 27th Jan                     lasanthi                    Ok           10:00 AM, 27th Jan                   Mohammad                   Hi Lasanthi, Thank 
 you for contacting us. I'm Tawfik . I will be happy to help you.           10:02 AM, 27th Jan                     lasanthi                    4528982794           10:03 AM, 27th Jan                     lasanthi                    Wht is the status of order           10:03 AM, 27th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           10:03 AM, 27th Jan                     lasanthi                    1990306and for cmy complaint number           10:03 AM, 27th Jan                   Mohammad                   Kindly note thr order 4528982794  didn't pass           10:04 AM, 27th Jan                   Mohammad                   through           10:04 AM, 27th Jan                     lasanthi                    Status of my  complaint 1990306           10:04 AM, 27th Jan                     lasanthi                    Ok y the order is still under process           10:04 AM, 27th Jan                     lasanthi       
              Ok uodate ne the status of complaint  1990306?           10:05 AM, 27th Jan                     lasanthi                    Hello           10:07 AM, 27th Jan                   Mohammad                   Can elaborate your issue so we can assist you with           10:08 AM, 27th Jan                     lasanthi                    I want to know the status of my request 1990306           10:09 AM, 27th Jan                     lasanthi                    I havent received the refund yet           10:10 AM, 27th Jan                   Mohammad                   Your inquiry   about order number 9628905649?           10:10 AM, 27th Jan                   Mohammad                   The refund has been processed  for order number 9628905649  the refund amount was voucher  by value 186  voucher code is 96289056494483849657           10:13 AM, 27th Jan                   Mohammad                   Is there anything else I can help you with?           10:13 AM, 27th Jan            
          lasanthi                    Whta r u talkin about           10:13 AM, 27th Jan                     lasanthi                    My oayment was 233 and it was not sucuessful           10:14 AM, 27th Jan                     lasanthi                    N i made  another order           10:14 AM, 27th Jan                     lasanthi                    To get items           10:15 AM, 27th Jan                   Mohammad                   Regarding complaint 1990306 The refund has been processed for order number 9628905649 the refund amount was voucher by value 186 voucher code is 96289056494483849657           10:15 AM, 27th Jan                     lasanthi                    Y 186           10:15 AM, 27th Jan                     lasanthi                    It was 233           10:15 AM, 27th Jan                     lasanthi                    This is not acceptable           10:16 AM, 27th Jan                     lasanthi                    Refunding only 186           10:16 AM
 , 27th Jan                     lasanthi                    Is not fare           10:16 AM, 27th Jan                   Mohammad                   The total amount for  order  number 9628905649 was  AED182.80  and  amount 186  has been refunded           10:17 AM, 27th Jan                   Mohammad                   KIndly note  for complaint number 1990306 the order belong customer Ghani Rahman           10:21 AM, 27th Jan                   Mohammad                   For  order number 4528982794  the order We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.           10:22 AM, 27th Jan                   Mohammad                   Is there anything else I can help you with?           10:22 AM, 27th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:23 AM, 27th Jan                                          V
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