Subject: Ticket Assigned - Conversation with somia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 11:35:31 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with somia somia                    Bot:  Hi again! Bot:  Please enter your name Customer:  somia Bot:  Hi Somia ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502268400            03:31 PM, 17th Jan                     somia                    0502168400           03:31 PM, 17th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:31 PM, 17th Jan                     somia                    Hello aramx pick my  return order yesterday.           03:32 PM, 17th Jan                     somia                    I paid by cash how got my money back           03:33 PM, 17th Jan                   Mohammad                   If  you paid cash refund will  be processed  to your app in section "my credit "           03:34 PM, 17th Jan                   Mohammad                   Is there anything else I can help you with?           03:34 PM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:35 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1994293