Subject: Ticket Assigned - Conversation with nisamudheen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 11:31:21 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nisamudheen nisamudheen                    Bot:  Hi again! Bot:  Please enter your name Customer:  nisamudheen Bot:  Hi Nisamudheen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  46402179412 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6264440332 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:27 PM, 17th Jan         
           Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:28 PM, 17th Jan                     nisamudheen                    I WANT TO RETURN MY ORDER           03:28 PM, 17th Jan                     nisamudheen                    6264440332           03:28 PM, 17th Jan                     nisamudheen                    THE PRODUCTS ARE NOT FIT FOR ME           03:28 PM, 17th Jan                   Mohammad                   As we can see there is return request the delivery guy will contact you within  3-5 days for collection ,also you can return to  the nearest store           03:29 PM, 17th Jan                   Mohammad                   Is there anything else I can help you with?           03:29 PM, 17th Jan                     nisamudheen                    WHAT ABOUT REFUNF           03:29 PM, 17th Jan                     nisamudheen                    I PAID CASH ON DELIVERY           03:29 PM, 17th Jan       
             Mohammad                   The refund will be processed to your account  in app to my credit section           03:30 PM, 17th Jan                     nisamudheen                    NO I WANT CASH           03:30 PM, 17th Jan                   Mohammad                   if you want casch return to store and ask the amount cash /a           03:30 PM, 17th Jan                   Mohammad                   Is there anything else I can help you with?           03:30 PM, 17th Jan                     nisamudheen                    NO           03:30 PM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:30 PM, 17th Jan                     nisamudheen                    THANK YOU           03:31 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1994272