Subject: Ticket Assigned - Conversation with el
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 06:31:00 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with el el                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello,my name is eliska and i ordered jacket online- please how long does usually click and collect delivery take? Bot:  Please enter your name Customer:  el Bot:  Hi El ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628943192 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528307650            10:25 AM, 17th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:26 AM, 17th Jan                   Mohammad                   Hi Hi El Vavřičková ,  The minimum time frame for the click and collect order is 2-3 business days.           10:28 AM, 17th Jan                   Mohammad                   You  will  get a notification within  1-2 days for collection           10:28 AM, 17th Jan                   Mohammad                   Is there anything else I can help you with?           10:28 AM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:30 AM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1993285