Subject: Ticket Assigned - Conversation with how i used my refund money to order new items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 06:15:54 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with how i used my refund money to order new items how i used my refund money to order new items                    Bot:  Hi again! Bot:  Please enter your name Customer:  how i used my refund money to order new items Bot:  Hi How I Used My Refund Money To Order New Items ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered use
 r, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0533537034            10:09 AM, 17th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:10 AM, 17th Ja
 n                     how i used my refund money to order new items                    I have already 128 refund. But still I cannot used in my new order.. It's a cod transaction           10:10 AM, 17th Jan                   Mohammad                   Can you please share your order number?.           10:11 AM, 17th Jan                     how i used my refund money to order new items                    6263394715           10:12 AM, 17th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           10:12 AM, 17th Jan                     how i used my refund money to order new items                    Thats my order number           10:12 AM, 17th Jan                   Mohammad                   Kindly note the returned items not collected yet ,after collection the  refund will  be processed within 5-7 business days           10:14 AM, 17th Jan                   Mohammad                   Is there anything else I can help 
 you with?           10:14 AM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:15 AM, 17th Jan                     how i used my refund money to order new items                    Who will collect the items           10:15 AM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1993264