Subject: Ticket Assigned - Conversation with hamzah hassan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 13:09:34 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamzah hassan hamzah hassan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamzah hassan Bot:  Hi Hamzah Hassan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7428900503 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339963979            05:01 PM, 16th Jan                     hamzah hassan                    ?           05:03 PM, 16th Jan                     hamzah hassan                    I ordered shoes 1 day ago and opted for click and collect, thought it would be faster than delivery but it’s still in process can check the status of my order           05:04 PM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:07 PM, 16th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           05:07 PM, 16th Jan                   Mohammad                   Hi Hamzah  ,You will get  notification  tomorrow for collection           05:08 PM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           05:08 PM, 16th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1991777