Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 13:06:57 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263853504 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542451531            04:59 PM, 16th Jan                   Mohammad       
             Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:01 PM, 16th Jan                     hi                    Hi Mohammed           05:02 PM, 16th Jan                     hi                    I have an issue           05:02 PM, 16th Jan                     hi                    I have ordered on Wednesday 2 bodysuits           05:02 PM, 16th Jan                   Mohammad                   Hi Sehar ,kindly note The minimum time frame for the click and collect order is 3-5 business days. and your order has been placed on 13           05:02 PM, 16th Jan                     hi                    But didn't receive any message about them           05:02 PM, 16th Jan                     hi                    But it's not even coming under my orders list           05:02 PM, 16th Jan                     hi                    That's what freaking me out           05:02 PM, 16th Jan                     hi                    I have checked my m
 y order... And nothing about this order is coming           05:03 PM, 16th Jan                   Mohammad                   You will  get a notification within  1-2 days           05:03 PM, 16th Jan                     hi                    I need it urgently.. Can't wait for long           05:03 PM, 16th Jan                     hi                    Is this order confirm?           05:03 PM, 16th Jan                     hi                             05:03 PM, 16th Jan                   Mohammad                   Your order 6263853504  has been placed successfully           05:04 PM, 16th Jan                   Mohammad                   So you will  get  notification on  this  time frame           05:05 PM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           05:05 PM, 16th Jan                     hi                    So I will receive a text InshaAllah           05:06 PM, 16th Jan                   Mohammad                   
 Yes Inshallah           05:06 PM, 16th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1991769