Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 12:11:31 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625322748 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503181775            03:59 PM, 16th Jan                     hi                    O
 k           04:00 PM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:01 PM, 16th Jan                     hi                    Hi im supposed to collect my order today as it is the last day to collect but would it be possible for me to collect it tomorrow?           04:03 PM, 16th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           04:06 PM, 16th Jan                     hi                    Ok no problem           04:07 PM, 16th Jan                   Mohammad                   As we can see  your order will  be canceled soon  you can collect  it tomorrow will check with our team           04:10 PM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           04:10 PM, 16th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shoppi
 ng with us.  Have a wonderful day.           04:11 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1991580