Subject: [JIRA] (REL-121054) Log in Issue / [email-masked]
From: "Apoorv Joshi (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Sat, 16 Jan 2021 09:09:49 +0000

Apoorv Joshi *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-121054 Log in Issue / [email-masked] 

Apoorv Joshi *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiODQ2MWJhNzUyN2VhNDhhZGI4Y2QwMjIyOWFhNzE1OGMiLCJwIjoiaiJ9 )

/

REL-121054 ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiODQ2MWJhNzUyN2VhNDhhZGI4Y2QwMjIyOWFhNzE1OGMiLCJwIjoiaiJ9 )

Log in Issue / [email-masked] ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiODQ2MWJhNzUyN2VhNDhhZGI4Y2QwMjIyOWFhNzE1OGMiLCJwIjoiaiJ9 )
Updates
Apoorv Joshi 1:06 pm GST Status: Reassigned for clarity To Be Assigned Assignee: mohammad.musaed Neha K Priority: Medium High
Comments
Apoorv Joshi 1:06 pm GST

@Neha K Customer is not able to login still due to not being able to reset their password. They are not receiving the password reset email and when they are, it is redirecting the customer back to the home screen instead on password resetting page. It would be great if you could manually reset the password from your end and share it with us considering the case is pending since Oct 2020.

@[email-masked] Can you please assist in this, kindly help in getting the password reset manually for this customer.

View issue ( https://landmark.atlassian.net/browse/REL-121054?atlOrigin=eyJpIjoiODQ2MWJhNzUyN2VhNDhhZGI4Y2QwMjIyOWFhNzE1OGMiLCJwIjoiaiJ9 )

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