Subject: Ticket Assigned - Conversation with kristiana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 12:30:10 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kristiana kristiana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kristiana Bot:  Hi Kristiana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628177242 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524021167            04:18 PM, 13th J
 an                     kristiana                             04:18 PM, 13th Jan                     kristiana                    Did not receive these items           04:18 PM, 13th Jan                     kristiana                    But in my order history it says it was delivered           04:21 PM, 13th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:23 PM, 13th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           04:24 PM, 13th Jan                     kristiana                    Please thanks           04:26 PM, 13th Jan                     kristiana                    I receive incomplete orders           04:26 PM, 13th Jan                   Mohammad                   As  we can see  the courier  contact  you  on your mobile  number 524021167 and  it has  been delivered  today           04:26 PM, 13th Jan                
      kristiana                    He did not contact me just delivered my order but it was incomplete           04:27 PM, 13th Jan                     kristiana                             04:27 PM, 13th Jan                     kristiana                    I did not receive these orders           04:27 PM, 13th Jan                   Mohammad                   We will check with  the concern  team and  will  inform  you in case new information  by  your email id [email-masked]           04:27 PM, 13th Jan                     kristiana                    Sorry it was ok now did not check the shoe box i thought it was only shoes inside           04:28 PM, 13th Jan                     kristiana                    Sorry again           04:28 PM, 13th Jan                   Mohammad                   You're most welcome           04:29 PM, 13th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.  
          04:29 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1983847