Subject: Ticket Assigned - Conversation with nahasjan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 12:29:42 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nahasjan nahasjan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nahasjan Bot:  Hi Nahasjan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531226304            04:19 PM, 13th Jan                     nahasjan                    [email-masked]           04:19 PM, 13th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:22 PM, 13th Jan                     nahasjan                    Hi  i want to know about my returns status           04:23 PM, 13th Jan                     nahasjan                    1000416886           04:23 PM, 13th Jan                   Mohammad                   Can you please share your order number?           04:24 PM, 13th Jan                     nahasjan                    6261343062           04:25 PM, 13th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           04:26 PM, 13th Jan                     nahasjan                    Okay           04:26 PM, 13th Jan                   Mohammad                   Please  note  the items  have been collected  on Jan 11 02:18 PM  and  the refund will  be processed within  5  days form  collection day           04:28 PM, 13th Jan                   Mohammad                   Is there anything else I can help you with?           04:28 PM, 13th Jan                     nahasjan                    No thanks           04:29 PM, 13th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:29 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1983843