Subject: Ticket Assigned - Conversation with shweta pandey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 11:49:02 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shweta pandey shweta pandey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shweta pandey Bot:  Hi Shweta Pandey ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628436814 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0586305819            0
 3:37 PM, 13th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:38 PM, 13th Jan                     shweta pandey                    Hi           03:38 PM, 13th Jan                     shweta pandey                    I have ordered today and its showing its gonna deliver by Saturday but Saturday is my off and i have given office address           03:39 PM, 13th Jan                     shweta pandey                    Can they deliver at home also           03:39 PM, 13th Jan                   Mohammad                   Hi Shweta,Your order 9628436814  will  be delivered within  2-3  days when  the courier  contact  you  ,you can provide him  the new address  he will deliver  it           03:40 PM, 13th Jan                   Mohammad                   Is there anything else I can help you with?           03:40 PM, 13th Jan                     shweta pandey                    R u there           03
 :43 PM, 13th Jan                   Mohammad                   Is there anything else I can help you with?           03:43 PM, 13th Jan                     shweta pandey                    I have asked that i have given office address           03:45 PM, 13th Jan                     shweta pandey                    And delivery date is given Saturday           03:45 PM, 13th Jan                     shweta pandey                    Can they deliver at home           03:45 PM, 13th Jan                     shweta pandey                    I have asked the same question before atleast reply back           03:46 PM, 13th Jan                   Mohammad                   Yes, he will deliver it to home           03:46 PM, 13th Jan                     shweta pandey                    Can u plz update the address or they will deiver directly           03:47 PM, 13th Jan                   Mohammad                   Can  share the new  address           03:47 PM, 13th Jan                     sh
 weta pandey                    Al Qaizi Residence A flat no -209,musallah roundabout bur dubai           03:48 PM, 13th Jan                   Mohammad                   Thank you for  sharing  , we will do  the needful           03:48 PM, 13th Jan                   Mohammad                   Is there anything else I can help you with?           03:48 PM, 13th Jan                     shweta pandey                    Thanks           03:48 PM, 13th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:48 PM, 13th Jan                     shweta pandey                    Nothing rlsethanks           03:48 PM, 13th Jan                     shweta pandey                    U to           03:48 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1983649