Subject: Ticket Assigned - Conversation with ana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 07:32:24 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ana ana                    Bot:  Hi again! Bot:  Please enter your name Customer:  ana Bot:  Hi Ana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627858247 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:28 AM, 13th Jan                     ana                    Ok           11:28 AM, 13th Jan                   Mohammad                   Hi Ana, Thank you for
  contacting us. I'm Tawfik . I will be happy to help you.           11:28 AM, 13th Jan                     ana                    Hello           11:29 AM, 13th Jan                     ana                    I wanna know where is my parcel           11:30 AM, 13th Jan                     ana                    Order number           11:30 AM, 13th Jan                   Mohammad                   As we can see your order on the way  to you  the courier partner will  contact  you on your mobile  number 565049677 for delivery           11:30 AM, 13th Jan                   Mohammad                   Is there anything else I can help you with?           11:30 AM, 13th Jan                   Mohammad                   9627858247           11:30 AM, 13th Jan                     ana                    Because no one is calling kindly please check           11:30 AM, 13th Jan                     ana                    I expect for it to be delivered today           11:30 AM, 13th Jan         
           Mohammad                   Yes  ,it will  be delivered today as we can see           11:31 AM, 13th Jan                     ana                    Ok thanks           11:31 AM, 13th Jan                     ana                    Please make sure           11:31 AM, 13th Jan                     ana                    Thanks           11:31 AM, 13th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1982634