Subject: Ticket Assigned - Conversation with amna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 10:54:04 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amna amna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amna Bot:  Hi Amna ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627390409 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563348072            02:45 PM, 11th Jan                   Mohammad       
             Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:46 PM, 11th Jan                   Mohammad                   Hi Amana ,You will  receive notification for collection your order within  1 business days           02:50 PM, 11th Jan                   Mohammad                   Is there anything else I can help you with?           02:50 PM, 11th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:53 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976759