Subject: Ticket Assigned - Conversation with farrukh
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 06:16:55 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farrukh farrukh                    Bot:  Hi again! Bot:  Please enter your name Customer:  farrukh Bot:  Hi Farrukh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6261604778 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:08 AM, 11th Jan                     farrukh                    Ok           10:08 AM, 11th Jan                   Mohammad                   Hi, Thank you for contac
 ting us. I'm Tawfik . I will be happy to help you.           10:10 AM, 11th Jan                     farrukh                    What is the store Timing to collect the order           10:11 AM, 11th Jan                     farrukh                    6261604778           10:11 AM, 11th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           10:12 AM, 11th Jan                     farrukh                    Ok           10:12 AM, 11th Jan                   Mohammad                   Store  timing from  10 am  till 10 pm  at evening  and  you order is  ready  for pickup           10:13 AM, 11th Jan                   Mohammad                   Is there anything else I can help you with?           10:13 AM, 11th Jan                     farrukh                    Without any break           10:13 AM, 11th Jan                     farrukh                    My store is Amir Fawaz Jeddah           10:14 AM, 11th Jan             
       Mohammad                   Farrukh Raees +966543695273 3711 Makkah Al Mukarramah Road, Al Amir Fawaz Al Janouby, Jeddah 22431-7922 Jeddah [email-masked] Saudi Arabia (SA) 04-3-83 966126234052 Al Adel           10:14 AM, 11th Jan                   Mohammad                   Al Amir Fawaz Al Janouby           10:15 AM, 11th Jan                     farrukh                    10am to 10pm?           10:15 AM, 11th Jan                   Mohammad                   Yes           10:15 AM, 11th Jan                     farrukh                    Without any break           10:15 AM, 11th Jan                     farrukh                    ?           10:16 AM, 11th Jan                   Mohammad                   There is  no break           10:16 AM, 11th Jan                     farrukh                    Ok thanks           10:16 AM, 11th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. 
           10:16 AM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1975673