Subject: New Reply Received - Complain on Returned Items
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 04:53:00 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Complain on Returned Items  Ticket comment <div>Please also note that I received an email which was subject to "Case<br>Resolved" when in fact, it is still not.<br><br>I still have the items and will wait for 3 business days for it to be collected.<br><br>If the courier will not come again, I will let you know.<br><br>Regards,<br><br>Ma Lourdes<br>0544626126<br><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>On Sun, Jan 10, 2021 at 4:44 PM Splash &lt;[email-masked]&gt; wrote:<br>&gt;<br>&gt; Hi Ma,<br>&gt;<br>&gt; Thank you for your patience.<br>&gt;<br>&gt; We’re really sorry if we’ve taken longer than usual to get back to you.<br>&gt;<br>&gt; We have created new return request the courier partner will  contact you within 2-3 business days for collection.<br>&gt;<br>&gt; Feel free to get in touch with us for further assistance.<br>&gt;<br>&gt; Your friends,<br>&gt; The Support Team<br>&gt;<br>&gt; 1905071:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905071