Subject: Ticket Assigned - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 16:21:04 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           07:58 PM, 09th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:00 PM, 09th Jan                     User                    hi tawfik           08:01 PM, 09th Jan                     User                    I'm trying to log on to my account but can't recall which email or password           08:01 PM, 09th Jan                   Mohammad                   Can you please share your registered email address?           08:01 PM, 09th Jan                     User                    so I tried to create a new account and it tells me that my number already exists           08:02 PM, 09th Jan                     User                    I don't know which email           08:02 PM, 09th Jan                   Mohammad                   Can you please share any  order number or registered email address.           08:02 PM, 09th Jan                     User                    I don't have anything other than my 99005512           08:03 PM, 09th Jan                     User                    I mentioned above I don't recall which email I used a while back           08:04 PM, 09th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           08:05 PM, 09th Jan                     User                    ok           08:07 PM, 09th Jan                   Mohammad                   Sorry we couldn't find and information under this mobile number 99005512           08:07 PM, 09th Jan                     User                    so how do I create an account to make an online order ?           08:08 PM, 09th Jan                     User                    because I keep getting a notification that my phone number is already in use           08:08 PM, 09th Jan                     User                    and when I send a forgot password for email I don't get a response in my mailbox           08:09 PM, 09th Jan                   Mohammad                   How do I order products online? Easy!  Find the products you want to buy by searching for them or by browsing our departments. Add these products to your basket with the 'Add to Basket’ button or buy them right away with the Buy Now button. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button. Enter your shipping information and payment information and complete the order by hitting ‘Pay Now’ for electronic payment options or ‘Place your order’ for Cash on Delivery. That’s it! You’re all done.           08:09 PM, 09th Jan                     User                    may you please check [email-masked]           08:09 PM, 09th Jan                     User                    I want to activate my account           08:10 PM, 09th Jan                   Mohammad                   Please hold for a moment while I gather those details for you.           08:12 PM, 09th Jan                   Mohammad                   There is  no account registered by this email id [email-masked]  also           08:13 PM, 09th Jan                     User                    [email-masked]           08:13 PM, 09th Jan                   Mohammad                   There is no account registered by this email id [email-masked] kindly check again           08:17 PM, 09th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:18 PM, 09th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:20 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971441