Subject: Ticket Assigned - Conversation with bilal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 14:05:15 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilal bilal                    Bot:  Hi again! Bot:  Please enter your name Customer:  bilal Bot:  Hi Bilal ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592570764            05:50 PM, 09th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:50 PM, 09th Jan                     bilal                    Hi brother           05:50 PM, 09th Jan                     bilal                    U can speak arabic?           05:51 PM, 09th Jan                   Mohammad                   مرحبا  معك  محمدتوفيق           05:51 PM, 09th Jan                     bilal                    انا استرجعت الاغراض بس المبلغ كيف استلم           05:51 PM, 09th Jan                   Mohammad                   هل بإمكانك تزويدي برقم طلبك حتى أستطيع التأكد بشكل أفضل؟           05:52 PM, 09th Jan                     bilal                    طيب دقيقة           05:53 PM, 09th Jan                     bilal                             05:54 PM, 09th Jan                     bilal                             05:54 PM, 09th Jan                   Mohammad                   لحظة من فضلك حتى  يتم  فحص  الحالة           05:55 PM, 09th Jan                     bilal                             05:55 PM, 09th Jan                     bilal                    هاذي ٣           05:56 PM, 09th Jan                   Mohammad                   سيتم  اعادة القيمة لرصيدك في  التطبيق           05:57 PM, 09th Jan                     bilal                    متي طيب           05:57 PM, 09th Jan                     bilal                             05:58 PM, 09th Jan                   Mohammad                   خلال  5-7  يوم           06:01 PM, 09th Jan                   Mohammad                   من تاريخ استلام  المسترجعات           06:01 PM, 09th Jan                   Mohammad                   هل لديك استفسار اخر يمكنني  ان  اساعدك  بة           06:01 PM, 09th Jan                   Mohammad                   كان من دواعي سروري مساعدتكم.            06:05 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971060