Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 11:18:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502115076            03:10 PM, 09th Jan                     hi                    Ok           03:10 PM, 09th Jan                     hi                    I want to canc tge return request           03:11 PM, 09th Jan                     hi                    Canc           03:11 PM, 09th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:12 PM, 09th Jan                     hi                    I want to cancel the return request           03:13 PM, 09th Jan                   Mohammad                   Can you please share your order number ?           03:13 PM, 09th Jan                     hi                    Need to back to chexk           03:14 PM, 09th Jan                     hi                    So.the chat will diconnect           03:14 PM, 09th Jan                     hi                    U chexk with the number or email id           03:14 PM, 09th Jan                   Mohammad                   Is this  your order number 9626941098?           03:15 PM, 09th Jan                     hi                    Yes           03:16 PM, 09th Jan                     hi                    Ur right           03:16 PM, 09th Jan                   Mohammad                   Return request has been cancelled           03:17 PM, 09th Jan                   Mohammad                   Is there anything else I can help you with?           03:17 PM, 09th Jan                     hi                    Can u cancel the return request           03:18 PM, 09th Jan                     hi                    Tha ka           03:18 PM, 09th Jan                     hi                    Thank           03:18 PM, 09th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970398