Subject: New Reply Received - Delivery Charges
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 13:28:21 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Delivery Charges  Ticket comment <div dir="auto">A kind reminder</div>
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<div>On Tue, 5 Jan 2021, 10:00 Malak Hammouri, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dears,<div dir="auto"><br></div>
<div dir="auto">this is not started on your app so this is your mistake, you should take responsibility and refund the delivery charges.</div>
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<div dir="auto">thanks</div>
<div dir="auto">Malak</div>
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<div dir="ltr" class="gmail_attr">On Tue, 5 Jan 2021, 09:59 Homecentre, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Malak​,</div>
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<div>Thank you for reaching out to us and apologies for the delay in response.</div>
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<div dir="ltr">Please note :Delivery charges: Delivery is free on household orders above KWD 25. If your total order value is less than KWD 25, you will be charged KWD 1.5 for delivery.<br><br>Your delivery charges will be displayed during the checkout process.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1955297