Subject: Ticket Assigned - Conversation with tariq ziyad abdelkader
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 07:20:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tariq ziyad abdelkader tariq ziyad abdelkader                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tariq ziyad abdelkader Bot:  Hi Tariq Ziyad Abdelkader ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626674577 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter y
 our number Customer:  0504803818            11:08 AM, 07th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:09 AM, 07th Jan                     tariq ziyad abdelkader                    Would appreciate calling me on the number provided           11:10 AM, 07th Jan                   Mohammad                   8006927           11:11 AM, 07th Jan                   Mohammad                   kindly provide more details so  we can assist  you ?           11:11 AM, 07th Jan                     tariq ziyad abdelkader                    I already shared my mobile number. Why you are not calling?           11:12 AM, 07th Jan                     tariq ziyad abdelkader                    0504803818           11:12 AM, 07th Jan                     tariq ziyad abdelkader                    Resending           11:12 AM, 07th Jan                     tariq ziyad abdelkader                    Hello?           1
 1:12 AM, 07th Jan                   Mohammad                   Please note her only chat  so please share the details we can help  you in the best way           11:13 AM, 07th Jan                   Mohammad                   issue regarding you order 9626674577 ?           11:13 AM, 07th Jan                     tariq ziyad abdelkader                    Yes           11:14 AM, 07th Jan                     tariq ziyad abdelkader                    Before i make the order. It was mentioned that i will receive my order within 2 working days           11:14 AM, 07th Jan                     tariq ziyad abdelkader                    Why it is not ready for collection yet?           11:14 AM, 07th Jan                   Mohammad                   Hi Tariq   your order will be ready for collection within  1 days  you will get message for the same when it is eady           11:15 AM, 07th Jan                   Mohammad                   raedy*           11:15 AM, 07th Jan                   Moha
 mmad                   The minimum time frame for the click and collect order is 2-3 business days.           11:15 AM, 07th Jan                     tariq ziyad abdelkader                    This is not what you guys promised. Check the order date           11:15 AM, 07th Jan                     tariq ziyad abdelkader                    What was the date of my order and whats the date today? How many days is it now since i ordered?           11:16 AM, 07th Jan                   Mohammad                   Order Created on  Jan 5, 2021           11:16 AM, 07th Jan                   Mohammad                   toady is the second day           11:16 AM, 07th Jan                     tariq ziyad abdelkader                    Do you confirm that my order will be ready for collection by tomorrow 8th January 2021?           11:17 AM, 07th Jan                   Mohammad                   Don't worry you will get a notification today  or tomorrow as maximum           11:18 AM, 07th Jan        
            Mohammad                   Is there anything else I can help you with?           11:18 AM, 07th Jan                     tariq ziyad abdelkader                    Alright. Thank you so much Mohammed and wishing you a great positive day ahead and weekend           11:19 AM, 07th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:20 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964566